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AGENDA

September 2022

Organised by

9:00am to 9:20am

Moving towards a DIGITAL EGYPT: VISION 2030 & ICT Strategy

  • Ushering the transformation to enable the development of a knowledge-based society and a strong digital economy
  • Digital Literacy – Preparing citizens for the future and the digital transformation period
  • Innovation & Capacity building: Fostering an ecosystem that supports sustainable national development and positioning Egypt as a regional innovation hub

Moderators

9:20am to 9:40am

Digital Infrastructure – Progress Made and What Lies Ahead

  • Addressing the development in Telecoms, IT & Infrastructure contributing to the digital transformation plan
  • Developing the Internet Infrastructure – Improving network efficiency & communication services quality
  • Meeting the need for continuously developing a modern ICT infrastructure with the latest advanced technologies, building capacities whilst encouraging innovation

Moderators

9:40am to 10:00am

AI-Powered Government – Serving Egypt’s Development Goals

  • Overcoming technology, talent, policy, and organizational challenges around Artificial Intelligence
  • Integrating AI into Operations – Understanding the Strategy, Governance and Change Management Approach
  • Enhancing the country’s standing as a local and global leader in AI

Moderators

10:00am to 10:20am

Emerging Technologies - Building the Required Skills to Fuel Digital Transformation

  • Nurturing local ICT talent to encourage creativity and innovation for establishing digital communities
  • The need to reskill – promote a culture of education among all generations of employees
  • FUTURE WORK IS DIGITAL – Building the next generation of IT Professionals

Moderators

10:20am to 11:00am

Panel Discussion: Developing a Cybersecurity Framework – Protecting the Information Society

  • The need for putting cybersecurity at the foundation of all digital government initiatives and its long-term benefits
  • Awareness and preparedness amongst government leaders leading digital initiatives – learning from the best!
  • ARE WE SECURE – Rethinking the security architecture?

Moderators

11:00am to 11:30am

NETWORKING BREAK AND SPONSOR LOUNGE VISIT

Moderators

11:30am to 12:10pm

Panel Discussion: Unlocking the Potential of Digital Identity: Protecting the Entwined World of Biometrics-Security-Privacy

  • Enhancing access to a variety of modernised services for citizens – Stepping towards a Digital Society
  • Protecting citizen database – Avoiding the cyber exploit
  • Why should governments across the region invest in building a solid, accessible digital identity and digital administrative system?

Moderators

12:10pm to 12:30pm

A Future Cloud Approach - Accelerating Digital Government Services

  • Why is cloud considered to be the perfect platform for accelerating e-governance initiatives and how do we keep it safe?
  • How can cloud technologies help leverage existing infrastructure to modernize government IT while offering the ability to innovate?
  • Breaking down the walls of traditional IT – Strategies for Government cloud

Moderators

12:30pm to 12:50pm

The path to Digital Government – How RPA & AI can deliver Better Citizen and Employee Experiences while Improving Operations?

  • Creating a new class of ‘digital civil servants’ to improve government workflow processes
  • Thinking Automation First – helping governments improve public service delivery
  • How can automation free up government leaders to take on higher-value work?

Moderators

12:50pm to 1:10pm

The world is driven by DATA – SO IS A DIGITAL GOVERNMENT

  • Why is it important to build a digital infrastructure that drives data-based decision making?
  • Big Data: Transforming the e-governance landscape
  • How can big data analytics help modern governments drive their citizen-centric initiatives?

Moderators

1:10pm to 1:40pm

Panel Discussion – Innovation & E-Governance: Being at the Forefront of a Digital Government Development

  • Offering citizens, the benefits without them having to apply for it – How to get to the next phase of e-governance?
  • Reforming Government through technology – Bridging the digital divide
  • What are the latest challenges facing e-governance implementation & what are the plans to overcome the same?

Moderators

1:40pm to 2:00pm

Intelligent Document Processing (IDP) - For Forward-Thinking Government Agencies

  • Digitizing records and becoming compliant with the impending data compliance protocols
  • Automating processes and jumpstarting digital transformation for improved efficiency, accuracy and productivity
  • Streamlining processes for technology leaders and transforming documents into value

Moderators

2:00pm to 4:00pm

END OF DAY 1 & VISIT TO SPONSOR LOUNGE

Moderators

9:00am to 9:20am

Forging ties and fostering cooperation between the African Union for digital transformation

  • The critical role of African Digital Transformation Strategy (DTS) and the African Union Communication and Advocacy Strategy (CAS) in boosting digital transformation across the continent
  • Roadmap for collaboration between African countries to ensure connectivity and access to all Africans before 2030
  • Investing in local African talent and businesses to bolster digital transformation initiatives

Moderators

9:20am to 9:40am

Improving Citizen Services: Connecting without Disconnecting

  • Understanding the importance of people’s relationship with technology to become more efficient and effective
  • Embracing the opportunity to better engage with citizens – INCLUSIVE DIGITALISATION
  • NEED FOR SPEED – Improving citizen services driven by advances in communications technology

Moderators

9:40am to 10:00am

Building a Digital Government While Empowering Citizens Through Technology

  • Mobile Era: Interacting with people and information through multiple channels and devices
  • Delivering e-services through a variety of channels, such as mobile app, web, IVR, and SMS via smartphones, feature phones, desktops, and tablets
  • Incorporating ‘Connected Citizen’ solutions with a broad range of G2C and G2B services such as e-Tax, e-Licensing, e-health, e-Payment, e-Customs, e-Registrations and more

Moderators

10:00am to 10:20am

Future of Government Contact Centers - Improving the Contact Center Experience

  • Requiring a deep understanding of user needs and making appropriate use of digital technologies
  • Using AI and cloud computing to elevate human experience
  • Why is it important for government leaders to re-evaluate how they connect with the people they serve?

Moderators

10:20am to 11:00am

Panel Discussion: Crafting a Strategic Path to Digital Government for Increased Efficiency and Agility

  • Leveraging Hybrid IT environments and infrastructure to deliver IT services through unified management and security
  • Ensuring mobility service management and security that offer seamless access to applications and data anytime, anywhere, and on multiple devices
  • Transitioning IT ecosystem and complex business models without interrupting essential services

Moderators

11:00am to 11:30am

NETWORKING BREAK AND SPONSOR LOUNGE VISIT

Moderators

11:30am to 11:50am

Empowering a Remote Government – Preparing for the Next Unforeseen

  • Providing quality service continuity while working remotely
  • Building a talent strategy – what government leaders need to know to modernize workforce planning
  • Keeping data protected – What’s the right approach to secure remote work in a digital era

Moderators

11:50am to 12:30pm

Panel Discussion: Big Data in Government- How Data and Analytics can power Public Programs

  • How big data and analytics can be applied to just about any public-sector program to provide tangible outcomes
  • Improving outcomes that have a direct impact on citizens
  • Enabling governments to operate more effectively through informed decision making and where needed in real-time

Moderators

12:30pm to 12:50pm

Harnessing E-Governance - Unlocking the Digital Economy Era

  • Ushering into a digital society with digital transformation, innovation, skill, and capacity development
  • Developing the necessary digital infrastructure at the centre of all innovation
  • Empowering digital change management with user-centred government services for businesses and citizens

Moderators

12:50pm to 1:10pm

ERP - Supporting Digital Transformation in the Public Sector

  • Providing a digital backbone for governments to adopt a single platform of operation
  • Understanding the immense value and volume of government data to drive strategic citizen initiatives
  • How can ERP implementation enable governments to have a completely transparent procurement process that is truly digital?

Moderators

1:10pm to 1:30pm

Role of a Digital Government in Building Future Cities – Driving Urbanization Forward

  • Accelerating the country’s smart nation goals – integrating emerging internet technology with Digital Government initiatives
  • Ethical governance – What can be done with the collected data to fuel the future of a city
  • Connecting people, objects, machines & processes securely

Moderators

1:30pm to 2:00pm

Panel Discussion: Navigating Government Payments: Accelerating Electronic and Online Payment in Public Sectors

  • How e-Payments and Cashless Transactions are bringing citizens and government closer through digital platforms?
  • Leveraging on mobile payments to boost public revenue with enhanced access to government e-services
  • What are the building blocks for a successful implementation of interconnected digital P2G and B2G payment ecosystems?

Moderators

2:00pm to 4:00pm

END OF DAY 2 & VISIT TO SPONSOR LOUNGE

Moderators

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